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  • Investigative audit on a supplier or manufacturer may be requested by any party. Preferably the requested party collate all the relevant information required for the investigative audit. 

  • The audit shall focus on the affected processes and come out with a conclusion whether the supplier/ manufacturer has identified the root cause (s) and implemented appropriate corrective action


  • These information shall be made available before an investigative audit can be conducted.

  • At minimum, the information stated below is needed.

  • Condition of product, nature of usage, handling and installation

  • Failed component or material is known

  • Statistics of failure, is it a wide spread failure or confined to certain places only

  • Information from the supplier on the most probable root causes as well as the proposed correction and corrective actions

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